Marblehead Blog » Jay Ramirez

Jay Ramirez started Marblehead in late 2006 out of a passion to help companies truly improve their customer experience. Prior to founding Marblehead, Jay was a managing consultant providing marketing and CRM expertise to pharmaceutical, financial, and technology companies for the past 12 years. "I not only want our clients to be astonished at our results, but impressed with the process along the way. We're not dentists, the whole journey should be a positive thing."

Jul09

Using sex & violence in design: Burger King did it their way

using-sex-violence-in-design-burger-king-did-it-their-way

Breaking through the clutter is a difficult task for advertising. Burger King Germany created a Grand Theft Auto style campaign to convey freshne…

Design / Opinions / 10 Comments

Jun25

3 steps to creating effective email newsletters

Email newsletters are like car alarms. When they first came out they were new and drew attention because they broke through the existing noise. …

Design / Opinions / 2 Comments

Jun19

A Better Customer Experience, part 3

a-better-customer-experience-part-3

What are the 4 steps to inspire your customers through creative design? Part 3 in my series on creating a better customer experience discus…

Strategy / Opinions / 0 Comments

Jun18

How to find the perfect date: download Firefox 3

how-to-find-the-perfect-date-download-firefox-3

Last week I told you to dump that old browser and start dating again. Because we both know it, you deserve better. After living with it for so lo…

Technology / Opinions / 0 Comments

Jun13

Are hoaxes good marketing?

Seth Godin wrote a post the other day that said hoaxes are unethical marketing. I'm not sure I totally agree. His post centered around this p…

Strategy / Opinions / 7 Comments

Jun12

Goodbye PC, hello Mac: Surprises for this PC user

For those of you just joining in, I bought my first Mac after 23 years of PC use. I talk about my first couple of days here and here. While the c…

Technology / Opinions / 2 Comments

Jun11

Still using IE6? Time to start dating other browsers

A few weeks ago I wrote a post on how Internet Explorer 6 is robbing users of internet bliss. Developers of popular collaboration program Basecam…

Technology / Opinions / 4 Comments

Jun10

Texas Startup Blog profiles Marblehead

One of the more rewarding things as an entrepreneur is seeing your creation begin taking on a life of it's own. Something you had as an idea at…

Strategy / Work / 0 Comments

Jun09

Ebony and Ivory: Apple releases the iPhone 3G

ebony-and-ivory-apple-releases-the-iphone-3g

Apple debuted the newest version of the iPhone today at the Apple Worldwide Developers Conference (WWDC). Apple 3G will be available for purchase…

Technology / Opinions / 0 Comments

Jun06

Goodbye PC, hello Mac: Day 2, migrating email

One of the biggest decisions to make when migrating from PC to Mac is where to put email. Since I purchased Office for Mac, I can either use Mi…

Technology / Opinions / 2 Comments

Jun04

Goodbye PC, hello Mac: Day 1

I got my first computer in 1979, the year the Cowboys were robbed of Superbowl 13 by crooked Steeler officials (no, of course I'm not still bitt…

Technology / Opinions / 0 Comments

May29

Almost Everything You Need to Know About Branding

One of my current favorite blogs is the The Ad Contrarian. His popularity is based on being cranky and negative but at the same time stripping a…

Strategy / Inspiration / 4 Comments

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